The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/6/08 and 8/14/08. Customer last names have been initialized for privacy. 

"He is just a caring person. Actually, when I first met him I passed by a home that had his name posted. From there, I gave him a call and found him to be very professional. He was not concerned about what he was going to make. He had a good heart. He's a Christian, which is a good aspect of a person. I didn't feel he was out there to harm or use me, but rather to help. I would use him again for the sale of another home." —Evelyn M.

"I liked the fact that he worked hard for me. He kept the focus on what I wanted. He was considerate of my needs and very kind. He kept me up to date on the progress of the sale. I have bought several properties through Lowell. He is just an honest, conscientious Realtor." —Joanne D.

"He told us the advantages and disadvantages of certain buys. I was a first-time buyer. I liked him." —Anna L.

"He had the patience and the time to take us around. Even though it took us a long time, he was still there for us." —Anthony A.

"He was very courteous and attentive. He helped us." —Benny J.

"He kept me informed on every step of the process and with every problem we had. I refer people to him and I keep going back." —Bill B.

"He was so patient." —Christine G.

"He seemed to do a good job of helping me find what I was looking for. He also helped me through the process of getting it done." —David D.

"He was very professional in the way that he handled the whole transaction." —Sheri R.

"They are really careful. He tells us the truth as to what we need to know. Lowell is a wonderful human being." —Diane K.

"He was very helpful in getting a house for my mother. He was both considerate and thorough." —Ed M.

"I've used him twice. He is honest. Honesty is rare in that business. He attended to all of our needs and was able to address all of our specific questions and concerns." —Eugene A.

"He's a great guy." —George C.

"He has a very nice personality. He does a good job and that's the main thing." —Gerda V.

"He was very sincere. I bought the house through him and had trust in him. I felt totally comfortable with him." —Hiroko Y.

"I love to work with him. He really takes care of the client first. He never pressures or pushes me. Lowell is different than all the other commission-based agents." —Inda L.

"He just gets the job done." —Willa F.

"I appreciated his service. He was very professional." —Janis G.

"His honesty and his encouragement" —Katharine M.

"He was very thorough. He solved my problem. He was a very kind and friendly man. I hated leaving the state because of him. He was very honest." —Jeannette P.

"I thought that he was honest and trusting. He was always available and he always returned my calls." —Kari B.

"He was friendly and understood what we wanted and needed." —Beverly H.

"He is the nicest person and the best Realtor I've dealt with, and that's quite few. I'm seventy years old." —Leslie T.

"He had a lot information and knowledge. He was able to answer all of our questions honestly and promptly." —Maria R.

"He is just very professional and easy to work with." —Mike H.

"He is a really easy-going guy. He listens to what his client wants. He is not pushy. Overall, I am totally satisfied. He went out of his way to help me." —Nannette S.

"Integrity, knowledge of right and wrong in the industry, market knowledge, and follow through, he's the best. We had some issues surrounding our third home after closure. He went way beyond the call of duty." —Carrie E.

"He was personable, honest, and straightforward. He gave us all the pluses and minuses." —Marcia B.

"He offers excellent customer service." —Primo P.

"The service is the best. He is a nice person too." —Quang P.

"He is kind of a family guy. He is pretty easy-going and congenial. There is no pressure. Overall, he is very good." —Eleanor A.

"He's not pushy. He listens to what you want to do. He's got integrity. He's a good guy." —Sam A.

"His personality, knowledge, and completeness, he knows how to market a house. He strives to be the best." —Joann S.

"He was pretty honest. He told us what he really thought our house was worth. My other agent had priced it too high, wouldn't tell me anything, and didn't have an open house for six weeks. He came in and gave it a price. He's a kind person and he's smart. He knows what he's doing because he's been doing it for a long time. After just weeks and three open houses, he sold it." —Theresa C.

"He was responsive. He showed me a variety of homes that I asked for. The staff was gone late at night when we concluded the transaction. It was a quick decision on my part. He handled the paperwork himself. Within an hour, it was completed. He was very efficient and polite." —Carolyn L.

"He's involved and most importantly he communicates." —Charles S.

"He was very personable and he knew his business." —Sharon H.

"He didn't paint pictures of glory. He told me how it actually was." —Don R.

"He was very attentive and knowledgeable." —Christine C.

"Integrity" —Maggie A.

"His genuineness in trying to work out the situation" —Mimi P.

"He's very down to earth." —Karlene H.